I was shocked while shoe shopping last Friday. I'll have a full complaint written about my experience shortly along with the letter I wrote to Nordstrom, however my first complaint is about the first shoe I tried on.
This is one of Via Spiga's new styles, the "Suzzo". It's a great shoe for going out to a club, going dancing, or just looking uber-hot on a date, not to mention it has such a high heel and a platform that it lengthens your legs and adds about 5 inches to your height.
With all those positives, what could there possibly be to complain about? Well, the shoes are unwearable. Do you see the back of the shoe, where the straps criss cross then fasten around the heel?
Unless you have a heel that curves inward about a million inches, those criss cross straps will continue to slip right under your heel, leaving you constantly raising your foot behind you to readust the strap. I tried tightening the strap so hard that I cut off circulation to my foot and still after about 3 circles in the shoes department, you're stepping on the straps rather than wearing them.
Heel Hell. So, an open letter to Via Spiga with some design suggestions: You should know better. Many designers do. Let me point out to you some designers that GET IT.
Manolo Blahnik gets it with their Patent Leather sandal, that criss crosses in the front.
And the new Andrew Gn T-Strap I would currently trade my first born for, upon closer inspection adds a little holder on the back, so there is no slippage.I hope you'll figure this out in the future Via Spiga. Until then...
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